Facebook Process Integration Team Manager in Washington, District Of Columbia


Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.


Facebook is seeking an experienced Process Integration Team Manager in support of logistic operations across Facebook’s data center infrastructure. This manager will be responsible for working closely with program managers and data center partners to design, capture, and distribute standardized solutions for the global logistics footprint. A requirement will be driving a culture of continuous process improvement, while remaining flexible to support the changing needs of the business. The position requires influence on strategic priorities and briefing global leaders on targeted process improvements resulting in efficient growth of the logistics team. This individual must work with partners across the data center ecosystem to implement measurable and flexible processes in support of the overall strategy.

Additionally, this position will be the primary point of contact maintaining our relationship with the data center design team involved in various portions of project development in conceptual, schematic, and design development of our data center and warehouse programs. Working alongside Facebook architects and design consultants, this role will be required to collaborate with data center design teams through jobsite meetings, RFI responses, and process submittals as our infrastructure grows. This is a highly impactful position and requires a strong operational knowledge of process design, supply chain industry knowledge, metrics development, safety and EHS oversight. Additionally, this role requires a creative approach to problem solving and willingness to accept ambiguity in their work environment. Facebook needs a leader to create and define this role within our operation, not just replicate an industry experience.

Required Skills:

  1. Manage global team of process analysts through prioritization, project assignment, resource allocation, and implementation

  2. Lead a global effort of identifying gaps in operations and drive consistency across data center locations, develop initiatives to close gaps and delegate appropriately across team

  3. Facilitate an environment of success for team of process analysts, remove roadblocks, provide resources and offer guidance on achieving tactical objectives

  4. Target areas of the business for improvement and align with priorities set by leadership

  5. Brief leaders on recommendations for priorities and provide project plans detailing impact of the objectives

  6. Partner with operations teams to build requirements and design supply chain tools to fit the needs of the business

  7. Build strong relationships with data center partners and generate targeted priorities for EMEA, APAC and the Americas. Utilize these relationships to establish buy in at each level of the organization and gather feedback as needed

  8. Maintain a flexible approach to process development and partner with global logistic teams to develop the relevant level of process standardization

  9. Manage document control and revision process across EMEA, APAC, and the Americas

  10. Work in an ambiguous environment but able to apply industry best practices

  11. Develop global KPI’s measuring operational performance and partner with 3PL to implement performance benchmarks

  12. Lead global standardization effort to support the execution of Sarbanes-Oxley controls, analyze discrepancies, help cross-functional partners develop root cause corrective actions, and track improvements across multiple geographic regions

  13. Work closely with finance to assess cost associated with strategic objectives and work to develop reasonable operational costs

  14. Manage the performance cycle process for all team members

  15. 40% Travel Required

Minimum Qualifications:

  1. Bachelor’s Degree in Supply Chain, Business Management, Engineering, Operations Research or related field and 8+ years of related experience

  2. 8+ years of personnel management, including hiring and personal development experience

  3. Experienced in cross-functional collaboration across multiple teams and experience working independently and part of a team

  4. Knowledge in delegating action items and project milestones to team members across multiple initiatives

  5. Experience with Oracle/ERP systems, MS office suite, WMS, TMS and supply chain tools

  6. Communication, relationship, problem solving, and interpersonal experience

  7. Knowledge of order fulfillment process

Preferred Qualifications:

  1. Experience working in logistics operations across multiple geographic regions with emphasis on Europe, APAC, and South America

Industry: Internet

Equal Opportunity: Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com or you may call us at +1 650-308-7837.