Facebook L&D Program Manager, Creative Shop in New York, New York


Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started.


Come be part of the creative team at Facebook that is leading the industry in new ways to build advertising ideas in the rapidly changing media, mobile and marketing world. As an L&D Program Manager, you will be an important member of the Creative Shop team, tasked with the vision and implementation of our global training program. As our team grows rapidly with new people joining around the world, it's critical that we effectively equip the team with resources to do their job through trainings.

We are looking for someone with strong strategic and execution skills, who can roll up their sleeves to get the job done. You are detail-oriented, adapt quickly, and rapidly earn trust and credibility within the Creative Shop and with partners. You possess strong organization and communication skills, hold yourself and others accountable to impact, and operate with poise in high pressure and time-sensitive scenarios.

This position is based in our New York office.

Required Skills:

  1. We have 5 key training tracks to implement across the global team: new hires, general team refreshes, managers, developmental opportunities, and external training opportunities. Across these tracks, you will be responsible for the following:

  2. Developing a vision for L&D across each training track

  3. Building a plan for training sessions across offices, including booking rooms, calendaring on peoples' schedules, ensuring video recordings

  4. Managing invites across time zones to strive for full participation in trainings, including over video conference

  5. Envisioning an approach to assess their understanding of training content

  6. Deploying surveys across training sessions to gather feedback on sessions

  7. Purchase books and resources, and coordinate with regional admins, to have physical libraries in our global offices

  8. Roll-out internal trainings across the team

  9. Communicate updates to partners and manage training roll-outs to deadlines

Minimum Qualifications:

  1. 5+ years of experience building L&D programs

  2. BA/BS Degree

  3. Communicator with analytical experience

  4. Experience with Keynote/PowerPoint

  5. Organizational and project management experience

  6. Experience working in and influencing global cross-functional teams

Preferred Qualifications:

  1. Experience in social media, software, Internet or digital media industries

Industry: Internet

Equal Opportunity: Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com or you may call us at +1 650-308-7837.