Facebook Vendor Management Lead in Menlo Park, California
Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started.
Enterprise Engineering (EE) is looking for an experienced person to help build out and lead our Vendor Management strategy.
This role requires someone who is known for flexibility and creativity and is excited to lead in an organization that values collaboration and communication. You will be responsible for cross-functional partnerships and developing great stakeholder relationships across the entire organization. You will also be responsible for handling relationship management, strategic management, and governance across all EE vendors. You will be responsible for creating lightweight processes and creative ideas to have a huge impact. You should also be excited about staying hands-on with company vendor management strategy, evolving vendor management practices and domain expertise.
This position is full-time.
Concentrate efforts on managing and building relationships with key strategic vendors
Manage regular senior level collaborative meetings between vendor and business
Help develop and lead the vendor management strategy, ensuring that vendors are delivering value through their services
Ensure the vendor management portfolio is balanced, with a mix and variety of diverse vendors
Identify and execute value opportunities with strategic vendor relationships - analyze problem areas and help resolve issues and disputes
Create and lead RFP process
Lead projects around driving global discounts and consistent policy and guidelines for vendors operating multiple engagements within the company
Establish internal policies, standards, templates for working with vendors, classify/rationalize/optimize vendor portfolio
Work with strategic sourcing to implement and measure metrics/KPIs to ensure performance management
Manage the relationship with and performance of EE suppliers, including risk management
Develop the reporting for vendor performance in areas that include (but are not limited to) quality, capacity, systems and responsiveness
Develop vendor scorecards and dashboards that present data tailored to the audience
Define and hold strategic vendors to performance standards and drive continuous improvements
Collect/consolidate/communicate reports and vendor data to stakeholders on vendor performance, risk and relationships
Work with the Information Security Team to ensure mitigating, monitoring and managing of vendor risks including financial viability, business continuity and corporate and regulatory compliance and to assess and report on the risk level of vendors based on financial, skills, tools and the use of third parties
8+ years of Strategic Vendor Relationship/Performance Management [CM1] experience
Knowledge in strategic thinking and leadership with experience in relationship management
Experience with Oracle Financials
Communication and project management experience
Experience managing vendor relationships
Project and process management experience, with knowledge in handling multiple vendors, projects and tasks
Knowledge of procurement systems/processes/tools
Knowledge in contractual, commercial and operational working relationships with vendors to ensure that contractual commitments are delivered
Problem solving, with a focus on managing a team environment
Knowledge in service-based/SLA-based vendor delivery model
Equal Opportunity: Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. If you need assistance or an accommodation due to a disability, you may contact us at firstname.lastname@example.org or you may call us at +1 650-308-7837.