Facebook IDC Operations Program Manager - Diversity Programs in Menlo Park, California


Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started.


The IDC Business Support team designs, implements and continuously evolves business processes to support all aspects of the Infrastructure Data Center teams. Our team’s mission is to combine leading-edge business strategy and program management to develop operational efficiencies and effective solutions that help keep us nimble and one step ahead. In this role, you will be responsible for supporting efforts to advance outreach programs for the URM community within Facebook’s Infrastructure organization. You will work closely with the Diversity program managers and leaders within Infra, Data Centers, HR, Diversity, Compliance, and Legal to support solutions for business problems.

This position will be located in Menlo Park, CA with domestic and international travel.

Required Skills:

  1. Support programs for outreach and engagement of internal and external underrepresented communities to improve cultural awareness, increase inclusivity, and increase representation among targeted groups in the pipeline of potential candidates available for opportunities at Facebook

  2. Partner with Infra leadership and Diversity OPM team to create internal awareness programs bringing the broader organization together toward the goal of increased retention metrics surrounding Black representation in Infra

  3. Execute internal and external leadership focused events designed to engage the community, increase employee engagement, and provide opportunities for professional and leadership development

  4. Partner to increase overall engagement by supporting opportunities that promote diversity of thought and build active participation throughout the Infra organization

  5. Support Infra-wide accountability metrics (scorecards/audits/reporting tools) to track progress on key metrics & goals

  6. Support program roadmaps with key deliverables and milestone dates, maintain program wiki pages, provide frequent program updates, and identify and communicate risks and adjustments to the overall program

  7. Support business process re-engineering workshops to innovate and drive internal process improvements across multiple teams, monitoring risk and change management considerations

  8. Establish and foster strong working relationships with various stakeholders and teams, ensuring that the programs foster an environment of a broader ally community

Minimum Qualifications:

  1. Bachelor’s degree

  2. 5+ years’ industry project management experience

  3. 5+ years of experience in project management, interpersonal, and communication, with demonstrated track record of delivering business value, and leading organizational change

  4. Interpersonal experience, including relationship building and “roll-up the sleeves” type of collaboration within a global, cross-functional team in order to accomplish all necessary tasks

  5. Analytical, problem-solving, negotiation and organizational experience

  6. Experience in developing and leading affinity initiatives in cross-functional teams

  7. Knowledge of operational challenges and solving problems in various areas of business

  8. Demonstrated experience in adapting, learning skillsets, and knowledge of operational challenges

  9. Proven experience executing on multiple tasks simultaneously

  10. Communication experience

  11. Organizational and time management experience

Preferred Qualifications:

  1. Experience within engineering and technical operations

Industry: Internet

Equal Opportunity: Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com or you may call us at +1 650-308-7837.