Facebook IDC Operations Program Manager - Diversity (Infra Black Program) in Menlo Park, California
Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.
The IDC Business Support team designs, implements and continuously evolves business processes to support all aspects of the Infrastructure Data Center teams. Our team’s mission is to combine leading-edge business strategy and program management to develop operational efficiencies and effective solutions that help keep us nimble and one step ahead. In this role, you will be responsible for building and operationalizing efforts to advance outreach programs for the Black community within Facebook’s Infrastructure organization. You will work closely with leaders within Infra, Data Centers, HR, Diversity, Compliance, Legal and the greater external community to devise optimized solutions for business problems and own delivery from concept to creation.
This position will be located in Menlo Park, CA with domestic and international travel.
Develop and sustain a program for outreach and engagement of internal and external underrepresented communities to improve cultural awareness, increase inclusivity, and increase representation among targeted groups in the pipeline of potential candidates available for opportunities at Facebook
Partner with Infra leadership to create internal awareness programs bringing the broader organization together toward the goal of increased retention metrics surrounding Black representation in Infra
Execute internal and external leadership focused events designed to engage the community, increase employee engagement, and provide opportunities for professional and leadership development
Increase overall engagement by developing opportunities that promote diversity of thought and build active participation throughout the Infra organization
Build a virtual community across Infra while continuing to engage and share learnings with other diversity teams at Facebook
Work with Infra Recruiting Partners to implement sourcing strategies and recruiting events including internet recruiting, industry conferences, referral generation, college partnerships and networking to increase qualified pool of candidates in targeted groups
Establish Infra-wide accountability metrics (scorecards/audits/reporting tools) to track progress on key metrics & goals
Manage expectations of all interested parties: define clear program roadmaps with key deliverables and milestone dates, maintain program wiki pages, provide frequent program updates, and identify and communicate risks and adjustments to the overall program
Quantify pain points around Infra Diversity challenges and prioritize in areas that will deliver the greatest impact
Conduct business process re-engineering workshops to innovate and drive internal process improvements across multiple teams, monitoring risk and change management considerations
Participate on Employee Resource Group cross-functional teams (i.e. facilitation, speaker selection, etc.)
Establish and foster strong working relationships with various stakeholders and teams, ensuring that the programs foster an environment of a broader ally community
Bachelor’s degree in Engineering, Business or another STEM related field
8+ years experience in industry project management
10+ years of experience in project management, interpersonal, and communication, and demonstrated track record of delivering business value, and leading organizational change
Interpersonal experience, including relationship building and collaboration experience within a global, cross-functional team in order to accomplish all necessary tasks
Analytical, problem-solving, negotiation and organizational experience
Experience in developing and leading cross-functional teams
Knowledge of operational challenges and solving problems in various areas of business
Experience in examination and analysis, along with being consensus-building
Experience executing on multiple tasks simultaneously
Organizational and time management experience
- Experience within engineering and technical operations
Equal Opportunity: Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. If you need assistance or an accommodation due to a disability, you may contact us at firstname.lastname@example.org or you may call us at +1 650-308-7837.