Facebook Group Technical Program Manager, Reliability in Menlo Park, California


Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started.


Are you passionate about helping those around you be more effective? Do you think about technology as a way to increase efficiency and change how business operates? We are looking for candidates that share our passion for tackling complexity head-on, to help build platforms that can scale through multiple orders of magnitude. As a Technical Program Manager, you will play a key role within infrastructure engineering, driving huge projects that span the organization. Our team is comprised of varying levels of experience and backgrounds, from new grads to industry veterans. Relevant experience is important, but ultimately less so than your demonstrated abilities and attitude. Facebook's infrastructure is constantly redefining what is possible, and we need program managers that can do the same. This is a full-time position based in our office in Menlo Park.

Required Skills:

  1. Manage cross-functional infrastructure software engineering programs in a matrix organization covering a range of areas.

  2. Develop and manage end-to-end project plans and ensure on-time delivery.

  3. Provide hands-on program management during analysis, design, development, testing, implementation, and post implementation phases.

  4. Perform risk management and change management on projects.

  5. Provide day-to-day coordination and quality assurance for projects and tasks.

  6. Drive internal and external process improvements across multiple teams and functions.

  7. Interface with Engineering and business owners for project requirements and scope.

  8. Help drive product decisions to align with higher company initiatives.

  9. Responsible for hiring, mentoring and developing the best TPM talent for FB Infrastructure.

  10. Define and own key metrics and key performance indicators.

  11. Responsible for people management of a team, providing performance reviews, continual feedback, coaching and career growth for direct reports.

  12. Manage 3 – 8 direct reports.

  13. Articulate the technology, requirements, goals and milestones of your team.

Minimum Qualifications:

  1. M.S. in a Computer Science or equivalent experience.

  2. At least ten years of software engineering, systems engineering or similar experience.

  3. Experience in backend reliability, efficiency and performance work.

  4. Communication experience and experience working with technical management teams.

  5. Organizational and coordination experience along with multi-tasking experience.

  6. Analytical and problem-solving experience in large-scale systems and experience writing code.

  7. Five or more years of experience as a Technical Program Manager, and two or more years experience as a People Manager.

  8. Experience managing a team of program managers, including building and growing the team.

  9. Experience managing team members in remote locations.

Preferred Qualifications:

  1. Experience working with large-scale distributed systems

  2. Experience working with distributed NoSQL table stores - Cassandra, HBase, MongoDB, RocksDB

  3. Experience with configuration management tools

  4. Experience with Platform as a Service for data publishing and real-time serving at large scale

  5. Experience with distributed performance tracing and critical path analysis

  6. Experience with distributed traffic tools: Request routing and traffic management

  7. Experience with distributed databases: Shard placement, migration, and management

Industry: Internet

Equal Opportunity: Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com or you may call us at +1 650-308-7837.