Facebook Education Program Manager, Ads and Business Platform in Menlo Park, California

Intro:

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.

Summary:

The Ads and Business Platform Programs team elevates the voice of the customer to create opportunities for businesses and people to connect. We achieve this mission through scaled programs and high touch engagements.

This role is focused on creating the scaled educational programs to help our monetization product builders (Design, Engineering, Product Management, Product Marketing, etc.). At Facebook, our product teams have a strong desire to better understand our customers. In this role you will develop and build on our popular educational programs to help them gain that understanding.

Required Skills:

  1. Continually refresh and develop our new hire orientation program using best practices for adult education and instructional design

  2. Build a portfolio of educational programs such as a short-form onboarding program and continuing education solutions

  3. Regularly assess the needs of our target audiences and their managers to propose and develop new scalable learning solutions to address their learning needs

  4. Develop the teaching skills of subject matter experts (SMEs) to continually improve delivery skills and support development of creative ways to train target audience

  5. Develop ongoing learning initiatives through program assessments and collaboration with stakeholders

  6. Work hyper cross-functionally to serve these teams

  7. This role may require up to 60% travel

Minimum Qualifications:

  1. 5+ years’ experience working in ads/technology industry and/or 7+ years in learning design or management

  2. BA/BS degree

  3. Experience in one or more of the following: program management, project management, learning and development, instructional design, facilitation or education

  4. Experience across core instructional design domains in a learning management role, including strategic needs analysis, curriculum design, facilitation, and training measurement and analysis

  5. Experience in delivering program excellence, including conducting strategic needs analysis, program design, management, execution, and measurement

  6. Experience with distilling the needs of stakeholders into an action plan and articulating reasons for how you have prioritized

  7. Experience prioritizing the measurement of the program

  8. Public presentation and group facilitation experience

  9. Experience in managing relationships, both internally and externally, with experience influencing stakeholders (leadership, managers, SMEs, participants)

  10. Experience managing multiple learning programs at the same time

Preferred Qualifications:

  1. Advanced degree

Industry: Internet

Equal Opportunity: Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com or you may call us at +1 650-308-7837.