Facebook Business Process Controls Manager in Menlo Park, California


Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started.


Facebook is seeking an experienced Program Manager to manage various aspects of business process control operations. The Business Process Controls team is chartered with the critical mission to ensure sufficient process controls are established in all material management activities performed at our data centers globally. Program management activities involve continuous and ongoing stakeholder engagement, KPI management, continuous improvement, design and implementation of scalable and efficient processes, developing the roadmap, executing the roadmap and providing critical inputs to process automation. This role requires a full understanding of procure to pay and its impacts to receiving, asset lifecycle management, inventory management, transportation, tax and trade compliance.

Required Skills:

  1. Responsible for developing and maintaining process workflows to support various programs in Business Process Controls space including Material intake, Material life cycle management, Material disposals, Material transfers, New Product Introduction, System of record, Inventory control, Fixed asset audits, Trade compliance, and Tax

  2. Collaborate closely with cross-functional teams including data center site operations, Sourcing, Accounting, Finance, Trade Compliance and Tax teams to implement logistics/business processes in a global environment

  3. Responsible for developing required process documentation for business process implementation and rollout

  4. Responsible for establishing appropriate KPIs to measure process performance and identifying process improvement opportunities

  5. Responsible for stakeholder engagement, assessment of ongoing business needs and building short-term and long-term roadmap to support business needs

  6. Responsible for developing standard processes and tooling needs to support program requirements for Infrastructure material management focusing on scale and efficiency

  7. Responsible for supporting implementation of technology solutions and process automations efforts to improve material visibility, enhance controls and to improve process efficiency

  8. Maintain data integrity across multiple systems, identify root causes and resolve data inconsistencies

Minimum Qualifications:

  1. BA or BS degree in Supply Chain Management, Business, Operations, or equivalent experience

  2. 5+ years of work experience related to logistics, materials management, supply chain management or similar experience

  3. Experience designing end-to-end processes that scale, particularly with respect to supply chain management and logistics

  4. Experience collaborating with cross-functional teams to implement logistics or business processes in a global environment

  5. Experience in data collection and data analysis

  6. Analytical and problem-solving experience

Industry: Internet

Equal Opportunity: Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com or you may call us at +1 650-308-7837.