Senior AV/VTC Technician

Employment Type

: Full-Time


: Miscellaneous

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Mission Statement
Jacobs is seeking a qualified Information Technology (IT) professional to support the USSOCOM SITEC II Enterprise Operations and Maintenance (EOM) contract. Your career at Jacobs enables USSOCOM to fulfill its mission to “Provide fully capable Special Operations Forces (SOF) to defend the United States and its interests and synchronize planning for global operations against terrorist networks.” As a member of our team, you will support the vice president of the Enterprise Operations Group (EOG) as we partner with SOF military and civilian members to provide world-class IT services and support that connects over 60,000 users around the world in the areas of software development/maintenance, network services, security, end-user computing, and test and evaluation.

Job Description
Senior AV/VTC Technicians require excellent problem-solving and customer service skills, as well as thorough knowledge of AV/VTC hardware, software and network connections. VTC Schedulers must have expertise in scheduling VTC sessions in VTC bridges, hands-on experience with debugging the interoperation of VTC bridges and end points, as well as experience setting up, maintaining and troubleshooting AV equipment (displays, microphones, sound boards etc.) The ability to configure, test and troubleshoot Crestron equipment. Proficient in Crestron Studio (the Crestron Application for fully customizable programming, GUI design, engraving, device set up and congratulation. A thorough understanding of video distribution using digital media driven technologies (NVX).


Required Clearance:  TS/SCI Educational Requirements: None


At least four years ofexperience supporting and troubleshooting AV/VTCs equipment in Governmentenvironment, as well as troubleshooting and fixing AV/VTC hardware and software.

Certification Requirements:
  • DoDD8570.01-M IAT II *
  • AND

  • CertifiedTechnology Specialist (CTS)
  • Essential Functions


  • Work will be performed inside a large facility.An inside environment may be a cubicle (considerations: close quarters, low tomoderate noise, bright or dim lighting). Work assignments vary based on clientrequirements.
  • PhysicalRequirements

  • Sitting at desk. Phone use and PC or laptop.Filing required. May require lifting and carrying equipment, boxes of suppliesor files up to 50 lbs. Extended periods of sitting while on PC/laptop or phone.
  • Equipmentand Machines

  • General office equipment, which includes:telephone, fax machine, copier, PC/laptop, and other miscellaneous officeequipment. Servers, switches, routers and other computer equipment thatsupports the network environment.
  • Attendance
  • Regular attendance in accordance with establishedwork schedule is mandatory.
  • Work assignments dependent on requirements by theclient. It is important to be able to work at least 8 hours a day for 5 daysper week (Monday through Friday).
  • You may be asked to continue performance duringinclement weather or other conditions when others are not permitted to work
  • You may be asked to continue performance insupport of a war, contingency or exercises
  • On-call and after hours’ support may be required.
  • Travel
  • Continental and Oversees travel may berequired. It is important to maintain acurrent passport.
  • OtherEssential Functions

  • Employment is contingent upon obtaining allrequired certifications within the timeframe specified in a waiver by thegovernment (if applicable) and maintaining required certifications through theduration of the contract. Failure to obtain/maintain required certificationswill result in disqualification for this position and could result intermination.
  • Candidate must exhibit a professional behaviorthat promotes teamwork, fosters cooperation, and enhances productivity in theworkplace. Must be well organized with the ability to coordinate, prioritizeand execute multiple tasks simultaneously in a high-pressureenvironment. Ability to communicate verbally and in writing to workeffectively with a variety of government, military and contractor personnel atall levels. Must be able to interface effectively with individuals at alllevels of the organization. Grooming and dress usually business casual, butdependent on client’s standards. Must not pose a safety hazard to employeesworking in the same general area.
  • The position for which you are applying forrequires a US government security clearance. This is to advise you, that shouldyou be extended an offer, if you possess a dual citizenship (i.e., citizen ofthe US and another country), in order to be granted a clearance you will berequired to relinquish your citizenship in the foreign country.
  • #SITEC #I2S

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