Advanced Specialist, SD SC - Field Solutions

Employment Type

: Full-Time


: Miscellaneous

Overview & ResponsibilitiesQualifications Overview & Responsibilities

Support Corporate Sponsored Initiatives & Site Information Technology (IT) activities. 

Key Relationships

  • IT Site Lead 

  • Site Leadership Team 

  • GBS Supply Chain Field Solutions (All Regional Teams)

  • GBS Technical Teams (such as, Service Desk, PC Deployment Team, and various infrastructure support teams

  • Controls Information Systems (CIS) Team 

  • Vendors & Contractors 

  • Essential Duties  &  Responsibilities

    Solutions  Management

  • Design, implement, deploy and maintain all IT infrastructure systems to ensure reliability and zero loss efforts 

  • Understand the site’s technology portfolio 

  • Partner with site lead and local CIS to provide a reliable infrastructure to support plant floor systems 

  • Evaluate and implement IT solutions following General Mills policies, standards, and guidelines including required audits 

  • Identify and advance standard solutions, and share broadly across SCFS 

  • Participate in site project teams and broader initiatives to ensure appropriate use of technology and adhering to enterprise standards 

  • Ensure physical security of critical IT infrastructure equipment and data 

  • Provide support as needed to advance priority initiatives

  • Tactical Management

  • Manage IT site project proposals and implementation

  • Partner with Plant Technical (CIS), Engineering Teams and Plant Operations

  • Design, implement, and maintain IT infrastructure systems to ensure reliability of service

  • Align objectives to support overall priorities and Objectives, Goals, Strategies and Measures (OGSM) 

  • Actively participate on project teams and broader initiatives

  • Support the Technical Solutions Framework to ensure guidelines, standards and policies are met

  • Champion use of Service Desk for Tier 1 trouble resolution

  • Provide off shift, weekend, and holiday support as needed. 

  • Leadership

  • Partner with IT Site Lead and Regional IT Manager to plan, manage, and optimize the site’s IT budget 

  • Establish regular engagement with site leadership team to ensure alignment and visibility

  • Lead efforts to standardize, simplify and sustain solutions

  • Partner with IT Site Lead and Regional IT Manager to actively lead, develop, communicate, and support Contingency Management Plans. 

  • Qualifications
  • Bachelor’s Degree in Information Technology or equivalent of 4+ years’ experience in the field. 

  • Advanced proficiency in current desktop productivity tools 

  • Intermediate proficiency in systems and network troubleshooting 

  • Analytical skills to identify problems and deliver solutions 

  • Team-oriented attitude

  • Strong interpersonal communication and relationship-building skills 

  • Effective time management 

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