Dental Receptionist

Employment Type

: Full-Time

Industry

: Miscellaneous




Overview

Dental Solutions of Stoney Creek is currently hiring a Dental Receptionist for our office located in Springfield, PA 19064. This is a full-time position. Our ideal Dental Receptionist will have previous dental or medical office experience; computer experience a must; knowledge of dental programs and insurance plans is a plus; and must have the ability to multi-task, be friendly and possess excellent customer service skills. 

We offer a competitive salary, plus benefits!


Responsibilities

The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.

  • Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
  • Respond to patient questions and or concerns according to DCA Policies
  • Answering Telephones
  • Scheduling Appointments
  • Maintaining Appointment Book
  • Confirming Appointments
  • Follow up on no shows/cancellation of Appointments
  • Register Patients on sign in sheet
  • Post charges and payments to patient accounts
  • Checking voice-mail on a daily basis
  • Maintain a clean and friendly waiting area for patients

  • Qualifications

    Our Ideal Candidates will possess the following Desired Skills:

  • 1+ years' experience working in a dental office (preferred!)
  • Knowledge of insurance plans (HMO/PPO) (preferred!)
  • Experience answering telephone
  • Customer service experience
  • Must be able to multi-task
  • Additional benefits for full-time employees:

  • Medical
  • Dental services 
  • Life insurance
  • Vision
  • Paid time off
  • 6 paid holidays off
  • 401k to name a few
  • Dental Solutions is a highly successful affiliated practice of Dental Care Alliance (DCA).


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