Facebook Program Manager, Global Outsourcing in Austin, Texas
Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.
Facebook is seeking an experienced Outsourcing Program Manager to build and run outsourced programs, and to manage vendor relationships on behalf of our Ads & Marketing organizations. This is a unique opportunity to work with a diverse group of internal teams and drive significant impact toward our ongoing company growth.
Ideal candidates will have outsourcing vendor management and consulting experience in the outsourcing or technology industries, with excellent communication and project management skills. This position is based at Facebook’s offices in Austin (TX), and support programs globally, which will require traveling in country and internationally.
Serve as a consultant to our Ads & Integrity teams by developing customized and scalable outsourcing solutions
Strategically manage a portfolio of programs by collaborating with cross-functional stakeholders and third-party vendors to achieve short-term and long-term objectives
Guide the vendor selection process and conduct commercial negotiations
Drive legal, financial, technological aspects of outsourced programs
Ensure program success through strong performance management and governance methodologies
Manage complex vendor relationships
Prioritize and deliver timely, high quality work
Ability to travel in the US and internationally
5+ years of outsourcing experience
Project management experience including planning, development, execution, measurement, and optimization
Experience with presentation and communication with peers, management, and cross-functional teams
Experience working and building relationships with cross-functional groups and third parties
Experience breaking down cost models and knowledge with the drivers of ROI in an outsourced model
Knowledge of legal, financial and technology components of outsourcing
Experience working in a global remote team
Experience in a technology or consumer-oriented environment
Experience in a business process outsourcing consulting or program management role
Experience working with or in support of diverse communities
Equal Opportunity: Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. If you need assistance or an accommodation due to a disability, you may contact us at firstname.lastname@example.org or you may call us at +1 650-308-7837.