Facebook Program and Partnerships Manager, Online Safety in Austin, Texas


Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started.


The Online Safety, Security Team within Facebook Information Security analyzes current trends in user safety, investigates cases, and develops solutions to mitigate future risk. The team is looking for a team member who has experience running programs and managing partnerships. Our ideal candidate excels at working with non-profits, developing and strengthening relationships, has a passion for working on solutions that support victims of abuse, prevent future abuse, and creative problem solving. Also, this person must be able to translate complex concepts into language that is meaningful to many audiences. This is a cross-functional role that works closely with Operations, Engineering, Policy, Communications, and External organizations. The position will be based in Austin.

Required Skills:

  1. Maintain direct and active relationships with existing partners, including proactively resolving issues, gaining a deep understanding for partner's business needs, and serving as an internal advocate

  2. Vet and seek out opportunities to take part in external organization and industry initiatives and make recommendations to the team

  3. Represent the Online Safety team in a variety of public settings

  4. Learn how the Online Safety team engages partners to spread safety education through Facebook ads, liaise between partners and ads support

  5. Vet future partners to co-create safety education

  6. Work with Online Safety investigators to understand gaps in resources and education

  7. Lead projects to fill those gaps

  8. Drive cross-functional projects from start to finish

  9. Create or partner to create marketing materials for Online Safety

  10. Understand the core safety issues impacting the Facebook community

Minimum Qualifications:

  1. Bachelor's degree or equivalent Program Management experience

  2. 4+ years of work experience including partnership management and communication experience

  3. Collaboration and relationship-building experience

  4. Experience defining, developing and leading programs

  5. Experience communicating Online Safety work across a variety of audiences

  6. Knowledge about online safety and the subjects of criminology the effects of abuse on victims on the Internet

  7. Experience protecting people and providing resources to people who need support

Preferred Qualifications:

  1. Experience working closely with non-profits

  2. Marketing experience

Industry: Internet

Equal Opportunity: Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com or you may call us at +1 650-308-7837.