Facebook Japan Site Lead in Tokyo, Japan
Facebook's mission is to give people the power to share, and make the world more open and connected. Through our growing family of apps and services, we're building a different kind of company that helps billions of people around the world connect and share what matters most to them. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to make the world more open and accessible. Connecting the world takes every one of us—and we're just getting started.
Facebook is seeking a Data Center Operations Lead to support our colocation data center in Osaka, Japan. Our data centers, and the 10s of thousands of servers installed in them, are the foundation upon our rapidly scaling infrastructure and our innovative services are. The establishment of this colocation Data Center in Japan is an important milestone in the evolution of Facebook’s data center expansion in APAC market.
This position is full-time and will be based at the Colocation data center in Osaka, Japan.
Provide operational support to the regional manager
Be an essential part of establishing and managing a data center operations team responsible for the installation, maintenance and operation of server hardware
Working with the centralized organizations to ensure that the FB APAC footprint is well supported. This includes oversight of various teams and their direct reports
Working with Public Relations and Site Operations Management, take a leading role in managing the ongoing relationships with local, regional and national entities as directed by the regional manager
Working with peer organizations to assist with issues associated with network operations, project management and supply chain operations
Mentoring and leading other FB employees and contractors associated to the APAC footprint, such that they can run diverse daily operations with minimal supervision
Developing both the technical capabilities and leadership qualities of individual contributors
Finding creative ways to keep operating costs to a minimum
Contributing to the development and implementation of processes which support
Efficient equipment installations (servers, switches, routers and storage hardware)
Timely equipment repairs and upgrades
Rapid troubleshooting of issues with hardware and Linux OS
Tracking issues, reporting and managing key metrics
Providing leadership, guidance and manage service providers and contractors to ensure delivery their service.
Manage relationship with service providers and contractors and solve ongoing and future issues
Ensure all site related services are up and running, communicate and collaborate with internal counter parts and external vendors
Minimum 7+ years of management of technology operations, including datacenter operations
Ability and desire to work in a fast paced, hands-on, start up environment
Highly experienced in personnel management, staffing, and scheduling for a 24/7 environment
Ability to make decisions and work with minimal direction
Understanding of data center power and cooling infrastructure
Understanding of network and cabling infrastructure
Experienced in project management
Experienced in vendor management and negotiations
A positive, service oriented attitude
Approximately 40% travel required
Good verbal and written skills in English and Japanese
Comfortable speaking at public events