Facebook Client Solutions Manager, Tech & Telco in Taipei, Taiwan
Facebook's mission is to give people the power to share, and make the world more open and connected. Through our growing family of apps and services, we're building a different kind of company that helps billions of people around the world connect and share what matters most to them. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to make the world more open and accessible. Connecting the world takes every one of us—and we're just getting started.
The Client Solutions Manager for Facebook’s Greater China team is a strategic and enthusiastic solution-driver who puts our customers at the core of everything we do. This is an outstanding opportunity to build and manage key relationships, serve as a consultative product expert, and lead media planning, strategy and measurement to our Fortune 1000, multi-channel advertisers. With a passion for marketing, this role is responsible for building executional and functional partnerships, using data and analytics to build comprehensive solutions for our customers, and driving revenue by negotiating and optimizing opportunities that deliver on client’s business objectives. Success in this position requires strong consultative sales and analytical skills, a focus on client service, excel at working with internal cross-functional partners, and the ability to thrive in a dynamic, team-focused environment delivering against tight deadlines. This position is based in our Taipei office.
- Marketing Solutions Expert:
In partnership with Client Partner, identify, create, and implement marketing solutions grounded on achieving measurable business results for our partners
Serve as external product consultant educating clients and channel partners on product solutions and driving product adoption
Use data and insights to guide strategy and implementation of Facebook solutions
Build and manage relationships with key clients and channel partners (e.g. media, creative, marketing partners, etc.)
Work and collaborate with diverse group of internal cross functional teams
Media & Measurement Strategy and Implementation:
Guide media and creative strategy, planning, and implementation of campaigns to deliver against KPIs
Outline and oversee measurement strategy, tracking, and results delivery
Identify optimization opportunities for improving performance
Project Management and Internal Operations
Project manage complex work streams
Oversee internal account operations (e.g. troubleshooting issues, account set up, etc.).
5+ years’ experience working directly with marketing, media, consulting, and/or companies with channel partner relationships, with demonstrated leadership experience
Effective and creative problem solving and decision making skills
Experience working effectively with XFN teams and all levels of management
Ability to manage complex work streams while maintaining strict attention to details
Ability to communicate, collaborate and work effectively on a team
Ability to confidently present to external clients
High intellectual curiosity and hunger to learn in an ambiguous environment
Fluent in Mandarin and English.
BA/BS degree preferred
Demonstrated knowledge of digital media platforms, advertising success metrics, and industry trends (Direct Response marketing, data and technology solutions, ad-tech, partnerships, CRM)
Advanced Excel skills, experience with analyzing datasets and delivering actionable insights Knowledge of SQL, relational databases, and/or statistical packages such as R, SAS, SPSS a plus
Proven track record of delivering on quota and obtaining positive reviews
Extensive experience as a Facebook user and familiarity with Facebook’s ad products.