Facebook Facilities Manager – (ANZ) in Sydney, Australia
Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started.
Facebook is seeking an experienced, confident and capable Facilities Manager to add immediate value to the facilities services of this exciting fast paced company. This management position will take responsibility and ownership for the day-to-day management and delivery of all facilities services in ANZ. This full-time position is based in Sydney, Australia and will be reporting to the Regional Facilities Manager APAC.
Ensure the efficient delivery of all services within the agreed scope by understanding the business objectives and challenges of the ANZ office and how this works and align with the APAC portfolio
Establish and maintain a strong positive customer services relationship which will involve regular contact with internal customers to ensure that expectations are being met
Work closely with the APAC Team in Singapore, to fully understand the key objectives of service delivery for the team
Develop a strong working relationship with key internal stakeholders in ANZ to ensure that all services are delivered in line with expectations
Manage the day-to-day building operations in ANZ to ensure delivery of all facilities management services to provide the best possible working environment for our employees in line with regional and global standards
Act as the key point of contact for all allocated service suppliers. Gain a full understanding of contractual obligations for the delivery of all services
Vendor management set up and implementation for key suppliers in ANZ
Gain a full understanding of the agreed budgets for ANZ and provide narratives to explain any differences between budget and actual spend including project financials
Encourage and develop new ideas and initiatives with all suppliers with the objective of enhancing service levels and improving cost efficiency
Assist in the co-ordination of the Permit to Work process and arrange for Contractors to be accompanied as necessary
Carry out regular inspections of the ANZ offices to ensure that the correct standards are maintained
Ensure the office is compliant with Health & Safety legislation
Work with the business on appointing adequate Fire Marshalls and First Aiders and arrange appropriate training/refresher courses
Understand the role and responsibilities of other core business functions within Facebook, e.g. Security, Catering, Finance, IT, etc. Provide co-operation and assistance as required to support the delivery of their services
Check all invoices within the facilities management delivery and ensure timely payments processing
Undertake special projects as required and support / champion regional initiatives.
Experience of working within a Facilities Management environment with responsibility for Hard & Soft Services and Standards. SLA’s & KPI’s
A thorough understanding of M&E services and experience of working with BMS
An understanding of commercial contracts and experience of managing agreed Service Levels within budget
Excellent people skills and the ability to communicate professionally at all levels
The ability to manage a very busy workload efficiently and to priorities key tasks
A good level of computer literacy and knowledge of key packages to produce reports etc. – MS Word, Excel, PowerPoint, Project
A positive “can do” attitude and a willingness to become totally involved with the business
Ability to manage projects as required
A good knowledge of Building Services, Mechanical, Electrical, HVAC
Good financial experience, planning, managing and controlling cost
Previous experience in a customer oriented role would be a distinct advantage
Experience of working within a high pressured dynamic environment
Qualification in relevant Facilities Management discipline
Must have five years + experience in similar position.