Facebook Demo and Events Lead in Seattle, Washington

Summary:

Oculus products are a critical element of our brand. We are looking for someone to lead how we showcase our product to employees, guests, VIPs, candidates, and more. Provide a safe and awesome demo experience within Oculus offices globally and lead a workforce to drive standards globally. Once people have a fantastic VR experience, they are Oculus fans - help achieve this goal.

Required Skills:

  1. Develop an engagement strategy that supports the way people experience demos on the Oculus Rift

  2. Manage Oculus internal events. This includes summer and holiday parties for Menlo Park and satellite offices.

  3. Support hackathons, VR for employees, happy hours across offices as sites require assistance.

  4. Drive vendors to deliver excellence in events to hit schedule and budget.

  5. Lead a global team of vendor brand ambassadors

  6. Communicate insights about the Rift, Gear, and Touch experience within the People organization, to managers and leaders, and to everyone at Facebook

  7. Create a thorough guideline on measuring success of the team and projected ROI of the Demo team

  8. Partner with clients to incubate and scale new programs designed to increase engagement

  9. Act as project manager for major initiatives, integrating diversity and delivery approaches

  10. Partner with Recruiting to incorporate demos into interview process

  11. Work with technical team to understand hardware and software capabilities

  12. Share VR with colleagues across Oculus to test products and prototypes

Minimum Qualifications:

  1. 4+ years of work experience related to customer service or vendor management

  2. Program management skills

  3. Communication, interpersonal, relationship building, consulting, and leadership skills

  4. Ability to create new ideas and strategize plans to initiate them into viable programs

  5. Ability to manage multiple projects simultaneously and to work autonomously in a fast-paced environment

Preferred Qualifications:

  1. Experience in creating customer service programs

  2. Experience leading global teams

Industry: Internet

Equal Opportunity: As part of our dedication to the diversity of our workforce, Facebook is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com or you may call us at 1+650-308-7837.