Facebook Technical Program Manager, Instagram Search Quality in New York, New York

Intro:
Over 500 million people use Instagram, which means jobs here offer countless ways to make an impact in a fast growing organization. Instagram was built to help capture and share the world's moments. Our app has played a critical part in forming meaningful communities where people can connect with each other and share what matters most to them.

Summary:
Instagram is looking for a Technical Program Manager to direct operations for Search data quality measurement and collection. As a TPM on Instagram Search, you will help drive search quality, working with 3rd partner raters and crowd sourcing projects that help provide a holistic quality measurement. In this position, you will help define, build the roadmap, and help lead the engineering execution of the Metrics & Evaluation platform. The ideal candidate will be a detail-oriented, get-things-done professional who can think strategically, adapt quickly, and rapidly earn credibility and trust with all levels of the organization. They will have demonstrated the ability to coordinate with cross-functional leads on time/mission critical operational issues spanning policy, legal, communications, product, technology, Finance, HR, and other interdependent teams. This person will be highly organized, productive, and able to thrive in high-pressure, time-sensitive scenarios.

Required Skills:

  1. Articulate the technology, requirements, goals and milestones of your team.

  2. Understand and own metrics and key performance indicators.

  3. Support and grow team of project specialists.

  4. Work with Product Management and Engineering to define your team's strategy.

  5. Lead all program management aspects and the successful execution of complex, cross-functional projects.

  6. Build alignment among key project stakeholders and escalate key decisions as required.

  7. Spot and creatively solve complex, cross-functional operational issues, often unique to each project.

  8. Continually refine best practices for cross-functional program management.

  9. Manage and allocate operations budget.

    1. Improve data collection efficiency and decrease costs.

Minimum Qualifications:

  1. B.S. in a technical discipline or equivalent experience.

  2. 2+ years people management experience.

  3. Experience in social media, software, Internet or digital media industries.

  4. Willing to wear multiple hats, able to deliver high-quality results in an often ambiguous and rapidly changing business environment.

  5. Open to domestic and international travel.

  6. Communicator with analytical skills and business sense.

  7. One plus years of experience in Search or related Metrics/Ranking experience (e.g. Ads, Recommendations, etc.)

Preferred Qualifications:

  1. 3+ years in a management consulting, or similar strategic program management role for a tech or consumer company.

Industry: Internet

Equal Opportunity: As part of our dedication to the diversity of our workforce, Facebook is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com or you may call us at 1+650-308-7837.