Facebook Manager, Global Solutions Partner in New York, New York
Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started.
The Global Solutions Partner ('GSP') function in Global Accounts owns the delivery, execution and optimization of the partnership – working with the Global team and local partners, to ensure that every partnership dollar invested on the platform is delivering business value. The GSP does this through partnering with the local teams, defining clear best practices, scaling this through capability building programs, enforcing adoption through reporting and setting the foundation for future learnings through aligning and activating on a clear learning plan. The GSP Manager leads a team of strategic and solutions-oriented GSPs who put our customers at the core of everything we do. The role is split with 50% of the Leads time working on a global partnership as a GSP and 50% dedicated to developing the team, ensuring all reports are meeting their potential (i.e. goal setting, actionable feedback), developing strategic action plans, working with cross-functional teams to build new tools and resources to help the teams move faster and more effectively, as well as unlock barriers to further growth. This is an outstanding opportunity to lead a team of platform, product, media planning, strategy and measurement experts for FB’s largest global, multi-channel advertisers. Success in the GSP Group Lead position requires strong consultative sales and analytical skills, deep product knowledge and curiosity, exceptional cross functional relationship skills, the ability to take long term strategic views and turn it into an actionable and delivered plan and proven experience at managing large team.
Coach, Support and Develop People – by developing and managing people’s growth and career trajectory and scaling the team by sharing opportunities for increased effectiveness and efficiency regional leads to identify the key barriers for success and working with cross functional teams to build out relevant resources
Raise the Bar – working continuously with the team to ideate, build and scale new ways of thinking / approaches to raise the bar in terms of the value we are bringing to our partners
Fuel culture – focus on building team culture, raising profile of the teams output and managing resources across the team.
Be the Platform & Product Expert on the team – from communicating updates to developing strategy recommendations based on the understanding of the long-term value to our clients
Define Best Practices based in Data – data mining and defining what drives partner’s success on the platform
Develop and Drive GSP Tools and Resources Roadmap – working with the other
Develop Best in Class Capability Building Programs – packaging these to empower local’s markets to presenting to large audiences.
Manage Media Planning, Strategy & Measurement – by managing and consulting complex advertising solutions working closely with the team to recommend the correct solutions.
Work with the partner cross-function resources to define the Global learning agenda and help to activate this with local markets.
Lead Innovation Roadmap – working with the client and team to identify the right innovations and to ensure flawless execution
Internal Team support – from helping to drive understanding of products, to helping to create resources to unlock barriers at a local level and help identify incremental revenue opportunities
5+ years previous experience working directly with marketing, media and/or consulting companies
4+ years of demonstrated leadership experience
Experience working with cross-functional teams and all levels of management (internally and externally).
Proven track record of delivering on quota.
Ability to communicate, collaborate and work on a team
Understanding of advertising success metrics
Knowledge of competitive set
Excel skills, experience with analyzing datasets and delivering actionable insights
2+ years of people management experience.
Experience in both Brand and DR related verticals
Equal Opportunity: As part of our dedication to the diversity of our workforce, Facebook is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at email@example.com or you may call us at 1+650-308-7837.