Facebook Global Sales Operations Manager, Publisher in New York, New York


Facebook's mission is to give people the power to share, and make the world more open and connected. Through our growing family of apps and services, we're building a different kind of company that helps billions of people around the world connect and share what matters most to them. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to make the world more open and accessible. Connecting the world takes every one of us—and we're just getting started.


Facebook is seeking a strategic, analytical, and process/detail-oriented Sales Operations Lead who can work effectively with sales leadership to drive better business decisions. The role supports the Publisher Sales Organization that is responsible Facebook’s monetization partnerships with third party publishers. The Sales Operations Manager will manage a team of three regionally aligned sales ops team members while work cross-functionally with several groups at Facebook (including sales, business operations, and business intelligence). The objective of this role is to lead a team that drives strategic business decisions in close partnership with leadership by using clear frameworks, deploying excellent communication tactics, and producing deep analyses that will be the foundation upon which the recommendations are built. These business decisions touch upon many aspects of the Publisher Sales organization, including organizational design, revenue growth opportunities, and standard sales operations processes (e.g., book construction, goal-setting, reporting). The ideal candidate is passionate about Facebook, views the world through an analytical lens, is a clear communicator, an inspiring leader and manager, can quickly build relationships with people of varying personality types, is interested in advertising, and is able to move fast & independently on high-impact projects. This is a full-time position and is located in our New York City office.

Required Skills:

  1. Strategic Planning:

  2. Support sales teams on medium/long-term planning including business potential, resourcing and org design

  3. Identify, scope and drive critical projects and initiatives for Global Sales teams, partnering with cross-functional teams across the organization

  4. Operations and Analytics:

  5. Project manage improvements to Sales team processes to drive higher efficiencies using a data-driven approach

  6. Lead analysis on business performance to drive operational changes

  7. Drive operational reviews and rhythm of the business, leading business analysis including revenue, customer and market analysis

  8. Management

  9. Manage a high performing sales operations team

  10. Partner with senior management on key business and operational activities

  11. Develop strong collaborative relationships with key stakeholders across the company and represent the function in cross-functional teams

Minimum Qualifications:

  1. BA/BS required

  2. 13+ years of work experience required in Management Strategy Consulting or Sales Planning & Operations, or 11+ years with MBA/Master’s degree

  3. Demonstrated problem solving ability with experience providing business insights and recommendations from data sets

  4. Demonstrated ability to explain concepts to general audiences

  5. Excel skills required

  6. Prior people management experience

Preferred Qualifications:

  1. MBA or graduate degree in an analytical field

  2. Prior experience with online advertising

  3. Experience working with or in support of many different business units

  4. Ability to manage multiple concurrent projects and drive initiatives in a cross-functional

  5. Experience working with or in support of diverse communities

Industry: Internet

Equal Opportunity: As part of our dedication to the diversity of our workforce, Facebook is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com or you may call us at 1+650-308-7837.