Facebook Field Facilities Supervisor, East Region in New York, New York
Facebook's mission is to give people the power to share, and make the world more open and connected. Through our growing family of apps and services, we're building a different kind of company that helps billions of people around the world connect and share what matters most to them. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to make the world more open and accessible. Connecting the world takes every one of us—and we're just getting started.
The Regional Facilities Supervisor, East Region is responsible for leading, monitoring and controlling all portfolio facilities activities, with a focus on building operations, vendor management, financial and team management. Serves as the single point of contact for the Regional Facilities Manager and partners with FM Service Provider to drive the implementation and delivery of regional initiatives and programs. The Regional Facilities Supervisor, East will be based in New York and have oversight for workplace services and delivery for all East Region locations.
- Leadership / Staff Management
Foster an environment that supports teamwork, co-operation, performance excellence and personal success
Develop the team through performance assessments and training, developing a succession plan for key team members and on-site vendors.
Foster a service minded team for both key team members and vendor
Pro-actively develop and manage stakeholder relationships ensuring that expected service levels are achieved
Develop and implement a stakeholder communication plan to be rolled out regionally
Finance Management / Cost Control
Responsible for the development and management of the Opex budgets and forecasts in consultation with the FB Finance, AMER Finance Analyst and Hines Regional Account Manager.
Development of cost metrics and benchmarking in consultation with the FB Finance, Finance Analyst and Hines Regional Account Manager.
Leverage expertise of 3rd party vendors to ensure Facebook is receiving value for money outcomes
Drive the facilities service provider KPI program, service levels, governance structure and other measures as per the contract
Overall understanding of planning, real estate, project management and facilities operations
Monitoring customer service and drive delivery of ‘best in class’ operational excellence
Delivery of comprehensive compliance / effective risk management through service provider
Develop a model for bespoke FM services / vendors for sites
Working with EHS Team to implement consistent EHS management and reporting regionally.
Monitor FDOB plans for all site ensuring Facebook standards are implemented for all new sites.
Liaise with FB functional leads for Space Planning, EHS, Culinary, Ergo etc to ensure that platform is consistently rolled out across APAC
Develop and implement innovative programs, processes and procedures that reduce short and long term operating costs and increase productivity
Work with the Global HQ Facilities team to tie-in appropriate amenities and services in field offices.
Align Operations services with global standards and customize as needed.
Minimum 10 years’ experience in Facilities Management field with proven people and vendor management skills
Has handled regional portfolios, either running multiple teams, across multiple locations and countries
Ability to work effectively within deadlines in a fast-paced, growing environment
Travel as required
- Tertiary qualifications in Facilities Management / Engineering
Equal Opportunity: As part of our dedication to the diversity of our workforce, Facebook is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at email@example.com or you may call us at 1+650-308-7837.