Facebook Client Solutions Manager, CPG in New York, New York

Facebook was built to help people connect and share, and over the last decade our tools have played a critical part in changing how people around the world communicate with one another. With over a billion people using the service and more than fifty offices around the globe, a career at Facebook offers countless ways to make an impact in a fast growing organization.

The Client Solutions Manager (CSM) for Facebook’s Global Sales Organization has a passion for advertising and believes the future of marketing is identity-based, data-driven and grounded in measurable business results. The CSM is an enthusiastic Facebook solutions expert and master problem solver that puts the customer at the core of everything they do. This is an outstanding opportunity to build and manage key relationships, serve as a consultative product expert, and lead media planning, strategy and measurement to our Fortune 1000, multi-channel advertisers. In partnership with the Client Partner role, this role is responsible for building executional and functional partnerships, using data and analytics to build comprehensive solutions for our customers, and driving revenue by negotiating and optimizing opportunities that deliver on client’s business objectives. Success in this position requires strong consultative sales and analytical skills, a focus on client service, excel at working with internal cross-functional partners, and the ability to thrive in a dynamic, team-focused environment delivering against tight deadlines. The location for this position is in New York, NY.

Required Skills:

  1. Act as a Marketing Solutions Expert

  2. In partnership with Client Partner, identify, create, and implement marketing solutions grounded on achieving measurable business results for our partners

  3. Serve as external product consultant educating clients and agencies on product solutions and best practices, and ultimately grow existing business partnership

  4. Analyze data and insights to guide strategy and implementation of Facebook solutions

  5. Relationship Management

  6. Build and manage relationships with key clients and agency partners (media, creative, marketing partners, etc.)

  7. Work and collaborate with diverse group of internal cross functional teams

  8. Media & Measurement Strategy and Implementation

  9. Guide media and creative strategy, planning, and implementation of campaigns to deliver against Key Performance Indicators

    1. Outline and oversee measurement strategy, tracking, and results delivery

    2. Identify optimization opportunities for improving performance

    3. Project Management and Internal Operations

    4. Project manage complex work streams

    5. Oversee internal account operations (e.g. troubleshooting issues, account set up, etc.)

Minimum Qualifications:

  1. BA/BS degree in a technical or marketing field

  2. 4+ years experience working directly with marketing, media, finance, consulting, and/or companies with track record of problem solving and thought leadership

  3. Demonstrated experience with digital media platforms, advertising metrics, and industry trends (Direct Response marketing, data and technology solutions, ad-tech, partnerships)

  4. Experience with Excel, experience with analyzing datasets and delivering insights

  5. Demonstrated experience with problem solving and decision making skills

  6. Experience working with cross functional teams with the ability to influence c-level executives

  7. Demonstrated track record of delivering on quota

  8. Demonstrated experience to present ideas

  9. Ability to travel as needed

Preferred Qualifications:

  1. Knowledge of SQL, relational databases, and/or statistical packages such as R, SAS, SPSS

  2. Experience as a Facebook user and knowledge of Facebook’s ad products

  3. Experience working with CPG brands

Industry: Internet

Equal Opportunity: As part of our dedication to the diversity of our workforce, Facebook is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com or you may call us at 1+650-308-7837.