Facebook UX Researcher in Menlo Park, California
Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started.
Come join a diverse and collaborative team of researchers who work directly with product design to make the best social platform for Facebook's billion+ users. Our work ranges from formative to evaluative, ethnography to usability. For this position, we are looking for experienced individual contributors who will help elevate the practice of research with creative but rigorous qualitative, quantitative, and/or design research methods. All product groups across Facebook are hiring including Instagram. The right candidates will be excellent communicators, knowledgeable about UI design, passionate about social computing, comfortable in a flat, fast moving organization, excited to collaborate, and focused squarely on impacting the design of Facebook.
Work closely with product teams to identify research topics
Design studies that address both user behavior and attitudes
Generate insights that both fuel ideation and evaluate designs
Conduct research using a wide variety of qualitative methods and a subset of quantitative methods, such as surveys
Work cross-functionally with design, product management, content strategy, engineering and marketing
Communicate results and illustrate suggestions in compelling and creative ways
Mentor other researchers, and maintain our team's high standard of work
Create compelling and novel narratives about the people who use our products
B.A/B.S. in Computer Science, Human Computer Interaction, Experimental Psychology, or a related field
5+ years experience in applied product research
Command of a set of qualitative and user-centered design methods
Knowledge of quantitative, behavioral analysis, and statistical concepts
Ability to ask, as well as answer, meaningful and impactful questions
MA/MS in HCI, Psychology, Social Science or a related field
Experience with user research supporting accessibility
Equal Opportunity: As part of our dedication to the diversity of our workforce, Facebook is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at firstname.lastname@example.org or you may call us at 1+650-308-7837.