Facebook UX Researcher in Menlo Park, California

Intro:

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started.

Summary:

Come join a diverse and collaborative team of researchers who work directly with product design to make the best social platform for Facebook's billion+ users. Our work ranges from formative to evaluative, ethnography to usability. For this position, we are looking for experienced individual contributors who will help elevate the practice of research with creative but rigorous qualitative, quantitative, and/or design research methods. All product groups across Facebook are hiring including Instagram. The right candidates will be excellent communicators, knowledgeable about UI design, passionate about social computing, comfortable in a flat, fast moving organization, excited to collaborate, and focused squarely on impacting the design of Facebook.

Required Skills:

  1. Work closely with product teams to identify research topics

  2. Design studies that address both user behavior and attitudes

  3. Generate insights that both fuel ideation and evaluate designs

  4. Conduct research using a wide variety of qualitative methods and a subset of quantitative methods, such as surveys

  5. Work cross-functionally with design, product management, content strategy, engineering and marketing

  6. Communicate results and illustrate suggestions in compelling and creative ways

  7. Mentor other researchers, and maintain our team's high standard of work

  8. Create compelling and novel narratives about the people who use our products

Minimum Qualifications:

  1. B.A/B.S. in Computer Science, Human Computer Interaction, Experimental Psychology, or a related field

  2. 5+ years experience in applied product research

  3. Command of a set of qualitative and user-centered design methods

  4. Knowledge of quantitative, behavioral analysis, and statistical concepts

  5. Ability to ask, as well as answer, meaningful and impactful questions

Preferred Qualifications:

  1. MA/MS in HCI, Psychology, Social Science or a related field

  2. Experience with user research supporting accessibility

Industry: Internet

Equal Opportunity: As part of our dedication to the diversity of our workforce, Facebook is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com or you may call us at 1+650-308-7837.