Facebook UX Researcher, Groups in Menlo Park, California

Facebook's mission is to give people the power to share, and make the world more open and connected. Through our growing family of apps and services, we're building a different kind of company that helps billions of people around the world connect and share what matters most to them. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to make the world more open and accessible. Connecting the world takes every one of us—and we're just getting started.

Come join a diverse and collaborative team of researchers who work directly with product design to make the best social platform for Facebook's billion+ users. Our work ranges from formative to evaluative, ethnography to usability. We are looking for a range from qualitative specialists to methodological generalists, with broad skills in qualitative and design research methods and an understanding of quantitative concepts.

This researcher will be work with the Groups product team and will be responsible for improving the quality of the user experience of Facebook Groups. The right candidates will be excellent communicators, knowledgeable about UI design, passionate about social computing, comfortable in a flat, fast moving organization, excited to collaborate, and focused squarely on impacting the design of Facebook.

More specifically, the ideal candidate is a researcher that is comfortable with both qualitative and quantitative methods, and would be able to combine them in order to address the spectrum of research questions associated with their product area. The ideal candidate is able to work independently to design, conduct, analyze, and report user studies.

Required Skills:

  1. Work closely with product teams to identify research topics

  2. Design studies that address both user behavior and attitudes

  3. Generate insights that both fuel ideation and evaluate designs

  4. Conduct research using a wide variety of qualitative methods and a subset of quantitative methods, such as surveys

  5. Work cross-functionally with design, product management, content strategy, engineering and marketing

  6. Communicate results and illustrate suggestions in compelling and creative ways

Minimum Qualifications:

  1. B.A/B.S. in Computer Science, Human Computer Interaction, Experimental Psychology, or a related field

  2. 3+ years experience in applied product research

  3. Command of a set of qualitative and user-centered design methods

    1. Knowledge of quantitative, behavioral analysis, and statistical concepts

    2. Ability to ask, as well as answer, meaningful and impactful questions

    3. Compelling communication

Preferred Qualifications:

  1. MA/MS in HCI, Psychology, Social Science or a related field

  2. Experience with user research supporting accessibility

Industry: Internet

Equal Opportunity: As part of our dedication to the diversity of our workforce, Facebook is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com or you may call us at 1+650-308-7837.