Facebook Store Operations Manager in Menlo Park, California

Summary:

As a member of the Oculus Publishing and Developer Relations team, you will engage, support, and drive successful commercial outcomes for a wide range of developers and content partners on the Oculus Store. The ideal candidate is already well-versed in mobile or PC app store distribution and strongly believes in providing an efficient and empathetic developer experience while ensuring high quality content for consumers.

Required Skills:

  1. Supervise the submission and publishing pipeline for the Oculus Store, evaluate submissions for quality, propose and implement policy updates

  2. Work closely with the developer strategy team on launch strategy for tier 1 partners, advising on launch date, price, artwork, and marketing plan

  3. Communicate submission progress across the Oculus Publishing team, highlighting risks, concerns, and blockers

  4. Coordinate with Oculus cross-functional teams to iterate and optimize the design and operations of the submission and publishing process. Identify process improvements and translate developer needs into software features and capabilities

  5. Supervise QA process, update test plans and procedures, triage bugs with partner engineering team as necessary

  6. Configure and execute launches in content management system

  7. Monitor store performance metrics and drive programs to amplify top applications and generate the best possible outcomes for developer success

Minimum Qualifications:

  1. 2+ years experience with digital content operations and distribution

  2. Prior experience communicating with internal and external content creators

  3. Proven ability to juggle multiple projects with tight deadlines while maintaining attention to detail

Preferred Qualifications:

  1. High volume partner management, tracking progress in a customer relationship management system such as Salesforce

  2. Familiarity with QA best practices

  3. Strong analytical skills and experience driving change in a data-driven workplace

  4. Inclination for documenting processes and learnings, both for internal and public consumption

  5. Passionate about new technology and virtual reality

Industry: Internet

Equal Opportunity: As part of our dedication to the diversity of our workforce, Facebook is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com or you may call us at 1+650-308-7837.