Facebook Product Operations Manager - Media in Menlo Park, California

Facebook's mission is to give people the power to share, and make the world more open and connected. Through our growing family of apps and services, we're building a different kind of company that helps billions of people around the world connect and share what matters most to them. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to make the world more open and accessible. Connecting the world takes every one of us—and we're just getting started.

Facebook is looking for a people manager to join the Product Operations team. Our team works directly with Product and Engineering to ensure the products we release to our community are delightful and high quality to use. We’re looking for an experienced people manager who loves to coach and develop individuals aligned to their strengths and who will be an energetic, passionate and strategic voice on our Product Operations leadership team. In this role you’ll oversee the specialists who support several different product teams and coach them to impact. The scope of the Product Operations team is to improve the user experience with our products. The product specialists you would manage collaborate closely on newly released product and features to help project manage the key aspects of the launch (milestones, testing, dashboards). The specialists are also responsible for understanding the quality and user experience for our products globally. In this capacity your team will partner and integrate closely with Product Managers and Engineering to bring an operational mindset to product development. The Product Operations Media Team consists of product specialists responsible for supporting several of Facebook’s media products, including Video, Live, and News. Your team will understand how Facebook’s community of people and public figures use Facebook in their everyday lives to share with their friends and connect with their fans. The ideal candidate will have a deep understanding of how public figures, emerging talent, and people across the world use Facebook, and will be able to develop a team that ensures Facebook ships love by scoping scalable support systems and launching quality products. This is a multi-faceted, fast-paced job in a start-up environment so flexibility, a strong work ethic, and a good sense of humor are a must. This role is based in our headquarters in Menlo Park, California.

Required Skills:

  1. Manage and coach your team of Product Specialists to have big results through career, skill and personal development

  2. Become a trusted partner for our product and engineering teams understanding how your team can help contribute to driving our overall mission

  3. Structured thinker who helps advance the strategy and execution of the ProdOps team

  4. Build empathy and passion for user experience and trust across the company

  5. Develop a deep understanding of how Facebook’s community of people, public figures, and organizations connect and share using video and other types of media

Minimum Qualifications:

  1. 2+ years of people management experience

  2. 4+ years of experience working in tech, consulting, or an operational capacity.

  3. 2+ years of experience with product or consumer operations

Preferred Qualifications:

  1. Coach and leader for your team

    1. Experience working with media partners

    2. Experience to identify opportunities and define operational improvements

    3. Communication and influencing experience

Industry: Internet

Equal Opportunity: As part of our dedication to the diversity of our workforce, Facebook is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com or you may call us at 1+650-308-7837.