Facebook Product Lead, Solutions in Menlo Park, California


Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started.


We’re the team that’s responsible for managing reports surrounding Facebook’s policies and procedures, complex legal issues and the changing landscape of free speech on the Internet. We are passionate about building trust and giving the most voice to the most people. We are constantly balancing mitigating legal risk with making the world more open and connected while scaling our operations to support Facebook’s 1.8 billion users.

Our Product Solutions team is responsible for building a support strategy for new products or features to minimize legal Intellectual Property risk on our platforms. We partner with multiple cross-functional teams including Product, Engineering, Design, Content, Legal, Operations, Policy, Privacy, and Data to ensure new products successfully launch and grow. Product Solutions helps determine data and tool infrastructure needs to support and protect the product and its customers, as well as influences product development as the voice of the rights holder and user.

Facebook is looking for someone to help lead the direction of this team, while also growing the skills and professional development of individuals on the team. This role will be heavily focused on building and strengthening relationships, influencing product and tools strategy, and empowering awesome performance across the Product Solutions team. This role requires both strong analytical and project management skills, and the ability to lead and mentor others in developing these skills. A successful candidate will be effective at leveraging these talents to help us achieve operational excellence.

Required Skills:

  1. Lead a team of project managers that develop support strategies for new products and features to minimize legal risk

  2. Drive team strategy, goal setting, and performance of team members

  3. Provide management guidance on organizational effectiveness, change management, and conflict resolution

  4. Establish team goals and prioritized roadmaps, and implement strategies for executing, measuring progress, and communicating results against these goals

  5. Provide performance management, coaching, and career guidance for direct reports, especially in developing project management, leadership, and relationship management skills

  6. Be a company-level expert and advocate for Intellectual Property Operations, working closely with Privacy Operations and coordinating across partner organizations including Online Operations, Global Media Solutions, Media Operations, Engineering, Legal, Sales, and Partnerships

  7. Become an expert in core IP and support infrastructure, tools, systems, and data

  8. Collaborate with IP & Privacy Operations core and support teams, and market teams, to determine and prioritize product and tool requirements which allow new products to scale

  9. Manage complex projects and coordinate new product support across numerous operations stakeholders

  10. Influence key cross-functional partners, including Product, Engineering, Design, Policy, Legal, Privacy, and others during design, build, launch, and expansion phase of product life cycle

  11. Identify, monitor, and analyze product and operational health metrics

Minimum Qualifications:

  1. B.A. or B.S. degree

  2. 4+ years of professional experience with a background in end to end project management, product, and/or operations

  3. 1+ years experience managing people

Industry: Internet

Equal Opportunity: As part of our dedication to the diversity of our workforce, Facebook is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com or you may call us at 1+650-308-7837.