Facebook Operations Team Lead – Payments Compliance in Menlo Park, California


Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started.


As a member of the Facebook Payments Compliance Team, you will be leading a team of two or more and execute on large scale projects in Payments Compliance area. You will be a mentor and coach to the team members and be part of the Global Payments Compliance team. You will interact with other Team Leads to continually help drive process innovation and operational excellence across all processes in the Payments Compliance area. At times, you will work collaboratively with a dynamic group of XFN stakeholders including but not limited to Legal, Product, Engineering, Finance and Marketing. You may have side projects to help create innovative scalable AML compliance systems and processes to harness the "transactional" power of Facebook, Instagram, WhatsApp, Messenger and other Facebook companies. You will help Facebook Payments ensure that its compliance policies, internal controls and systems help Facebook in its mission to "make the world more open and connected." Facebook Payments Inc. (“Facebook Payments”) is committed to complying with Anti-Money Laundering/Counter-Terrorist Financing (“AML”/“CTF”) obligations imposed by federal, state, foreign, and other applicable laws. These governing laws and regulations may include without limitation the following: the Bank Secrecy Act (“BSA”); the USA PATRIOT Act of 2001 (“Patriot Act”); the rules and regulations overseen by the United States Department of the Treasury’s Office of Foreign Assets Control (“OFAC”); and other requirements applicable to registered money services businesses (“MSBs”). Facebook Payments maintains a risk-based Policy and Program designed to ensure compliance by Facebook Payments and its affiliates with governing law.

Required Skills:

  1. Promoting a "culture of compliance" to ensure efficient and effective risk and compliance management practices by adhering to required standards and processes.

  2. Support AML program requirements related to controlling risk to the company and to our "communities." This includes operating new internal controls and working with AML systems and processes to mitigate these risks.

  3. Adapt to regulatory changes or emerging industry best practices

  4. Provide input as a team lead to various risk assessments for our AML/CTF Program

  5. Ensure we are meeting our objectives and key results for the department and help the department achieve its key performance indicators (KPI’s)

  6. From time to time you may be asked to help provide various compliance training on policy and operations training relating to the AML/CTF Program

  7. Be a team member on a project or operational basis that may include XFN teams and or vendor

Minimum Qualifications:

  1. Bachelor's degree in any discipline

  2. 4+ years’ experience in a compliance department or other internal control function at a financial services company demonstrating operational skills

  3. 2+ years’ experience in managing teams of two or more

  4. Experience as a Team Lead on cross-functional projects demonstrating impact, and influencing and leading organizational change

  5. Experience interacting with other Process Leads, cross-functional teams and leaders of the department

  6. Experience building relationships and experience working collaboratively as part of a team

Industry: Internet

Equal Opportunity: As part of our dedication to the diversity of our workforce, Facebook is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com or you may call us at 1+650-308-7837.