Facebook Operations Program Manager, Connectivity Lab in Menlo Park, California


Facebook's mission is to give people the power to share, and make the world more open and connected. Through our growing family of apps and services, we're building a different kind of company that helps billions of people around the world connect and share what matters most to them. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to make the world more open and accessible. Connecting the world takes every one of us—and we're just getting started.


Connectivity is one of Facebook's long term objectives. Our team is working to connect the nearly 4B unserved people and improve Internet experience for another 1.5B who live on 2G speeds. The Connectivity Lab team is focused on developing new technologies, working with telecom partners around the world to build higher capacity and more efficient networks, and using data and open source technologies to enable broader telecom ecosystem. The Solutions Management team is responsible for identifying product-to-market fit for Connectivity solutions, including new technologies and systems. The team is expected to work cross-functionally, working closely with our engineering teams and also with our market-facing program teams. Team members are expected to thrive in a continually evolving and often ambiguous environment, achieve aggressive objectives without direct authority within a diverse, flat organizational structure, and have a passion for the Connectivity Mission.

Required Skills:

  1. Heavy focus on bridging the gap between and among internal and external stakeholders

  2. Initiate, parse and implement data to ensure qualitative and quantitative decision-making

  3. Risk management and mitigation

  4. Defines program and milestone requirements and partners with Sourcing and Operations Engineering to implement

  5. Ad-hoc product management where gaps exist

  6. Moderate domestic and international business travel (10-25% per year)

Minimum Qualifications:

  1. Technical knowledge and background

  2. Program management experience at a connectivity-related company or on a related project

  3. Ability to adapt in a changing and often ambiguous environment

  4. Experience working within fast-paced Internet companies and technical environments, with an emphasis on cross-functional (XFN) stakeholder buy-in including engineering, policy, regulatory, comms, legal, finance, partnerships, product management, and market-facing program teams

  5. Organizational, business development and analytical skills

Preferred Qualifications:

  1. BA/BS in related technical field, advanced degrees, including MBA, or equivalent practical experience

Industry: Internet

Equal Opportunity: As part of our dedication to the diversity of our workforce, Facebook is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com or you may call us at 1+650-308-7837.