Facebook Measurement Solutions Consultant, Product & Service Operations in Menlo Park, California
Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started.
The Product & Service Operations (PSO) team helps businesses through scaled service delivery & operations. We combine deep expertise in our products with operational and analytical skills to design and manage scalable processes that support millions of advertisers across dozens of complex products. Our unique view on both product and service allows us to partner with teams across Facebook to drive our business forward by representing the voice of the customer and combining quantitative with qualitative signals to drive product improvements and scale operations. PSO is made up of multiple teams that focus on alpha/beta product testing, operational and technical support for business products, data management, and scaling the process of measuring outcomes from Facebook media buys.
Measurement Solutions Consultants are creative problem solvers who strive to reconcile business challenges using various technologies to create effective marketing solutions. Measurement Solutions Consultants are technical and operational consultants striving to help advertisers become better marketers. They contribute to creating delightful experiences for consumers making marketing more relevant and effectively driving more business for their clients.
As Measurement Solutions Consultants, you will be the technical point of contact and solution consultant, responsible for building client partnerships, using data and analytics to build comprehensive solutions, in addition to providing consultative services to challenging measurement issues. As an analytical consultant and measurement implementation specialist, you will be supporting the setup and execution of Facebook measurement solutions. This role will be based out of our New York or Menlo Park, CA office.
Deeply understand the FB Ads and Measurement ecosystem, identify problems and solutions for FB Advertisers
Maintain an in-depth understanding of the ad technology and measurement eco-system and their application to client and prospect needs
Build technical expertise in Facebook products including Ads API and Platform and provide consultative guidance to clients and partners
Project-manage technical implementations, product issues, and escalations related to FB measurement solutions, delivering the highest level of customer satisfaction
Help launch products including supporting Alpha and Beta programs
Partner closely with FB advertisers and cross-functional teams, including Measurement, Global Media Solutions, Product, and Engineering
Identify and manage internal projects to enhance productivity and team education
Work with Partnerships team to scale 3rd party integrations with FB Ads and Measurement solutions
3+ years experience in the Advertising and/or Technology industries
BA/BS in Marketing, Computer Science, Advertising or related degree/experience
Experience in a client facing technical consultancy role
Leadership skills at an industry level and with clients at all levels
Communication skills and cross-functional collaboration skills
Understanding of Ad Tech (ad servers, measurement software, tagging, related channels & technologies) with ability to address both technical and non-technical audiences
Software development skills with experience building software developed in at least one of the following: Python, PHP, C/C++, Ruby, C# or Java
Experience working with large data-sets, Hive and/or SQL
Experience working with or in support of diverse communities
Equal Opportunity: As part of our dedication to the diversity of our workforce, Facebook is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at email@example.com or you may call us at 1+650-308-7837.