Facebook Market Researcher, Platforms in Menlo Park, California
Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started.
The Platform team focuses on: Developers, Businesses and Buyers & Sellers. Why do we care about developers? On average, people spend 45 minutes per day on Facebook. Developers are how we reach people in those other 23 hours. Developers build great experiences that people interact with, extend the Facebook experience into those 23 hours, and help bring those experiences back into Facebook. It’s not enough to just provide tools to move data back and forth between developers and Facebook. To really build loyalty with this group, we need to help them throughout their lifecycle, so we focus on helping them build, grow, and monetize their apps. We have four teams working in this space:
Build team – builds organic tools to help developers build, grow and monetize
Ads/paid tools to help developers grow and monetize
Payments – payment services & experiences that serve both external developers (games) and internal developers (ads)
Games – vertical that leverages tools from all of the teams, but also builds tools specific to the games industry The right candidates will be excellent communicators, knowledgeable about UI design, passionate about social computing, comfortable in a flat, fast moving organization, excited to collaborate, and focused squarely on creating impact.
Work closely with product and business teams to identify research topics
Design and execute custom primary research using a variety of methods including surveys
Manage large research tracking programs through research vendors by providing direction on research design, questionnaire, analysis and ensure projects are hitting milestones on-time
Work cross-functionally with product management, design, product marketing, content strategy, and engineering
Communicate results and illustrate suggestions in compelling and creative ways
Master’s degree or Ph.D. in market research, psychology, social science, statistics, or MBA
5+ years of market research or analytics experience
Experience conducting international/cross-cultural research
Understanding of quantitative, behavioral analysis and statistical concepts
Ability to ask, as well as answer, meaningful and impactful questions
Self-starter with interpersonal skills and ability to build cooperative, productive relationships with internal partners and vendors.
- Experience with managing large international brand and sentiment tracking programs
Equal Opportunity: As part of our dedication to the diversity of our workforce, Facebook is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at firstname.lastname@example.org or you may call us at 1+650-308-7837.