Facebook Offsite Technical Producer in London, United Kingdom

Intro:

Facebook's mission is to give people the power to share, and make the world more open and connected. Through our growing family of apps and services, we're building a different kind of company that helps billions of people around the world connect and share what matters most to them. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to make the world more open and accessible. Connecting the world takes every one of us—and we're just getting started.

Summary:

Facebook is seeking a Technical Producer to work directly with our Event Planners and support the technical aspects of their events. This position is part of the IT organization, so candidates must be passionate about Technology, live customer service and have the ability to thrive in fast paced, high-pressure environment. Heavy global travel is expected. This is a full-time position based in London.

Required Skills:

  1. Reviews client (Event Planner) requests and provides technical direction for the planning, scheduling, and delivery of services

  2. Applies significant knowledge of industry trends and developments to improve service to our clients

  3. Directs and oversees work of Event Production Vendors and Audio Visual Support Vendors

  4. Cultivate a network of global event resources and provide Event Ops Manager with reports on vendor performance

  5. Easily steps into the role of Executive Producer, Technical Director, and/or Project Manager from planning to execution for all assigned events globally

  6. Handles international shipping logistics to ensure timely delivery of IT/AV support materials as well as client-specific materials

  7. Keeps Event Ops Manager well informed of status of event support efforts and serves as liaison between vendors and clients

  8. Owns the technical support lifecycle and is responsible for managing technical risks throughout support planning and delivery

  9. Communicates and enforces Facebook standards, creating and defining new standards as technology and scope evolves

  10. Helps identify and vet in region resources including, but not limited to, audio visual service providers, venues, and remote network infrastructure support

  11. Manages technical resources within budget and client support schedule

  12. Consistently delivers high-quality, high impact services to clients

Minimum Qualifications:

  1. 5+ years experience of technical event production experience in a corporate or entertainment field

  2. 3+ years experience of equipment operation experience in live audience event environment

  3. 2+ years experience working in a project management role

  4. 1+ year of technical education or on the job training equivalent in CAD software

  5. 1+ year experience operating Video Conferencing, Audio Conferencing, Local Audio Reinforcement, Video and Graphics Technologies (including projection, switching, and formatting), Video Recording and Camera Operation, Internet Broadcast Video Streaming, Network Infrastructure Assessment, Set design, and IT operations and Support

  6. 2+ years experience with vendor assessment and management

  7. 1+ years experience working on international events

  8. Understands the benefits of the various event formats (i.e. Q&A, Training, Town Hall, Broadcast, etc), as well as how to execute these formats flawlessly

  9. Possesses significant knowledge of technical event support system architectures

  10. At least 70% travel required

  11. Competitive salary including the following benefits apply:

  12. Medical Benefits

  13. Dental Benefits

  14. Vision Benefits

  15. Pension Benefits

  16. Life Assurance

  17. Ride2Work

  18. Childcare Benefits

  19. Gym Benefits

  20. Transport benefits

  21. Laundry Benefit Posted: 11th May 2017 Closing date: 12th June 2017

Industry: Internet