Facebook Manager, Technical Operations, Audience Network in London, United Kingdom

Intro:
Facebook's mission is to give people the power to share, and make the world more open and connected. Through our growing family of apps and services, we're building a different kind of company that helps billions of people around the world connect and share what matters most to them. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to make the world more open and accessible. Connecting the world takes every one of us—and we're just getting started.

Summary:
Facebook is seeking a talented people manager to lead our Product Specialist team as part of the global client facing services organization within Publisher Solutions. As Manager, Product Specialist, you will be responsible for leading, developing and coaching a team of highly skilled client-facing Product Specialist focused on developing Facebook’s Audience Network. Working closely Facebook sales, product management and engineering teams, you will be responsible for developing outstanding, trusted and highly credible cross-functional relationships. In this dynamic role, you will lead the team in the development and implementation of enduring and scalable processes to enable the long term growth and success of Audience Network. The ideal candidate will be passionate about developing people, demonstrated success in cultivating productive and collaborative cross functional relationships, analytical and detail oriented, comfortable with a dynamic environment, able to move fast and whilst maintaining keep focused the right priorities. One will also have a demonstrated track record of innovative problem solving, high quality execution and sound judgment. The location of this role in London.

Required Skills:

  1. Lead, develop manage and grow the Product Specialist team’s success through coaching and mentorship and a focus on team capability building.

  2. Lead the team to effectively enable the commercial team with high quality and relevant technical services for our existing products and those yet to be built.

  3. With an eye on operational scale and efficiency, you enable and lead initiatives that support the development of excellence, efficiency and scale in day to day operations.

  4. Provide clear and actionable feedback to the product and engineering teams highlighting the areas of greatest opportunity

  5. You develop and maintain a depth of industry, client and product knowledge that enables you to be effective as a leader and credible as a thought partner.

  6. You foster knowledge sharing across teams. Where applicable, you seek to institute new processes to operationalize best practices.

  7. As a leader in the organization, you see the big picture and work well with cross functional stakeholders to enable Publisher Solutions overall sales and product goals.

  8. You engage with peers to plan and execute a common set of objectives.

Experience:

  1. 10+ years relevant professional experience specific to technical service operations

    1. 5+ years of people leadership experience, demonstrated success of leading and inspiring others

    2. Proven track record of collaborating with and leading cross-functional groups to produce impactful results

    3. Distinctive problem solving and analysis skills, ability to solve complex and diverse business problems

    4. Comfort in a frequently changing, ambiguous, fast-paced, hacker environment

    5. Create a culture of collaboration and a team-first environment

    6. Familiarity of mobile and web technologies, ad networks and monetization strategies a plus.

Minimum Qualifications:

  1. 10+ years relevant professional experience specific to technical service operations

  2. 5+ years of people leadership experience, demonstrated success of leading and inspiring others

  3. Proven track record of collaborating with and leading cross-functional groups to produce impactful results

  4. Distinctive problem solving and analysis skills, ability to solve complex and diverse business problems

  5. Comfort in a frequently changing, ambiguous, fast-paced, hacker environment

  6. Create a culture of collaboration and a team-first environment

  7. Familiarity of mobile and web technologies, ad networks and monetization strategies a plus.

Industry: Internet