Facebook Client Solutions Manager, Indonesia (Fixed Term- 8 months assignment) in Jakarta, Indonesia

Facebook's mission is to give people the power to share, and make the world more open and connected. Through our growing family of apps and services, we're building a different kind of company that helps billions of people around the world connect and share what matters most to them. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to make the world more open and accessible. Connecting the world takes every one of us—and we're just getting started.

The Client Solutions Manager is a strategic and enthusiastic solution-driver who puts businesses on Facebook at the core of everything we do. They have a passion for advertising and believe the future of marketing is identity-based, data-driven and grounded in measurable business results. With proven understanding of both online and traditional media, this role is responsible for partnering with the business support team to develop industry-specific relationships, negotiate and optimise complex opportunities, and use data and analytics to build consultative solutions. The Client Solutions Manager will establish and strengthen key client relationships with a focus on advertiser education & advertiser satisfaction. Success in this position requires strong consultative sales, analytical skills, a focus on client service, and the ability to thrive in a dynamic, team-focused environment delivering against tight deadlines. This is a 8 months assignment based in Jakarta, Indonesia.

Required Skills:

  1. Media Planning, Strategy & Measurement, and Optimization:
  2. Outlines measurement solutions and appropriate campaign structures based upon key KPI’s.

  3. Manages and consults on complex advertising solutions and integrations.

  4. Manages business plan delivery and budget spend, including daily optimization and providing real time targeting recommendations.

  5. Platform & Product Expert:

  6. Articulate and update clients on FB product and developments.

  7. Responsible for educating clients and agencies on best practices.

  8. Drives product innovation based upon client needs.

  9. Build and manage relationships with key clients and agency partners (media, creative, PMD, etc.).

    1. Project Management:
    2. Manage complex work streams to optimize marketing objectives for clients.

    3. Manage Analytics and dashboards to advise clients (e.g. daily client facing data/insights reporting, understanding performance across hundreds of accounts used by client, setting up pipelines to pull conversion and impression data, etc.)

    4. Cross-functional collaboration of all projects

    5. Relationship Management:

    6. Oversee delivery and revenue recognition for the businesses/accounts you are assigned to. Identify additional opportunities and partner with the Client Partners to drive value for our clients

Minimum Qualifications:

  1. 6+ years’ experience working directly with marketing, media and/or consulting companies and demonstrated leadership experience required

  2. Experience with the industry or business trends in the industry (Direct Response marketing, data and technology solutions, ad-tech, partnerships, CRM)

  3. Experience working effectively with XFN teams and all levels of management (internally and externally)

  4. Advanced Excel skills, experience with analyzing data-sets and delivering actionable insights

  5. Ability to manage multiple projects while maintaining strict attention to details

  6. Ability to communicate, collaborate and work effectively on a team

  7. Ability to confidently present to build ongoing relationships with external clients

  8. Understanding of major advertising success metrics

  9. Extensive experience as a Facebook user and familiarity with Facebook’s ad solutions preferred

Industry: Internet