Facebook Project Manager, People Operations, EMEA in Dublin, Ireland
Facebook's mission is to give people the power to share, and make the world more open and connected. Through our growing family of apps and services, we're building a different kind of company that helps billions of people around the world connect and share what matters most to them. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to make the world more open and accessible. Connecting the world takes every one of us—and we're just getting started.
The People Operations team strives to create and deliver a seamless and positive employee experience across the entire employee lifecycle. Leading with care and empathy, we develop efficient and simple people processes, systems, policies, and programs. We deliver data that is useful and accurate to create People-related strategies across the business. We manage people knowledge and build project management capability across our company. Our work also ensures Facebook remains protected and compliant. We strive to ensure employees feel heard and given the resources and support they need during the most important moments during their careers. We are looking for a project manager who can help lead a number of process and continuous improvement related projects. We need some with expertise in this area who can thrive managing multiple projects and working with a global team to drive improvements. We are looking for someone who enjoys building and figuring out the best way to do things and to be able to communicate and work with the rest of the team to achieve this
Work with our global centre of expertise on ensuring processes are captured accurately and update on an on-going basis
Manage cadenced and periodic updates to process documentation such as point of contacts, process steps, workflows, and system access
Investigate ways to improve existing processes and fix pain points through automation, streamlining, shared service
Measure the outcomes and outputs of projects and process improvement endeavors and leverage quantitative results to inform direction of the business
Support on the creation of quarterly business reviews that can accurately capture performance by using SLAs and KPIs.
4+ years of experience managing large scale projects
Comfortable working through ambiguity and uncertainty in a fast paced, ever-changing work environment
Excellent project management and process skills
Strong time management, attention to detail, and ability to multi-task across concurrent priority projects is essential
Self-directed and possess excellent communication skills
Ability to work across various levels of the organization, while building trust and fostering collaboration
Highly proficient in Microsoft Excel and Visio.
Experience of a shared service environment
Lean Six sigma knowledge.