Facebook Software Developer, Community Operations in Austin, Texas


Facebook's mission is to give people the power to share, and make the world more open and connected. Through our growing family of apps and services, we're building a different kind of company that helps billions of people around the world connect and share what matters most to them. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to make the world more open and accessible. Connecting the world takes every one of us—and we're just getting started.


We are looking for a full-time team member to join the Tools & Infrastructure Team within Community Operations. Community Operations’ focus is on improving the health of our products and helping people understand how to use them. Those who join our teams are passionate about solving people’s issues and are strong advocates for the Facebook community. This is your chance to work on the team that helps build tools and systems that ensure that people who use Facebook have the best possible experiences, and when they don’t, that they receive quality support. The ideal candidate for this role will be a self-starting, intellectually curious, and creative individual with a passion for solving difficult problems and comfort with ambiguity.

Required Skills:

  1. Design, develop and improve the tools and systems that support thousands of employees on Facebook’s Community Operations team.

  2. Partner with engineering and operations teams to create and implement processes and solutions that can scale to support the billions of people using Facebook and Instagram.

  3. Build front-end interfaces, underlying systems, and APIs across a number of high-level languages such as PHP, JavaScript, and Python.

  4. Ask the right business questions, leverage data to provide insights about user behavior and patterns to inform business decisions.

Minimum Qualifications:

  1. Bachelor’s degree in Computer Science or a related field (or 2+ years programming experience).

  2. 2+ years of experience in a technical environment.

Preferred Qualifications:

  1. Demonstrated problem-solving approach and analytical skills.

  2. Ability to thrive in a dynamic and fast-paced operational environment, to drive change, and to collaborate effectively with a variety of individuals and organizations.

  3. Ability to communicate with a variety of audiences.

Industry: Internet

Equal Opportunity: As part of our dedication to the diversity of our workforce, Facebook is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com or you may call us at 1+650-308-7837.