Facebook Risk Operations Analyst in Austin, Texas

Facebook was built to help people connect and share, and over the last decade our tools have played a critical part in changing how people around the world communicate with one another. With over a billion people using the service and more than fifty offices around the globe, a career at Facebook offers countless ways to make an impact in a fast growing organization.

The mission of the Facebook Risk and Payments team is to enable anyone, anywhere to be able to pay and be paid with confidence. This can mean different things across our many payments products - from providing support to advertisers who need help paying their bill, helping charities onboard to receive donations, to identifying and resolving fraudulent games purchases. We are looking for a strong individual contributor who can use data to drive insights that will help fuel the success of payments at Facebook.

Required Skills:

  1. Apply your expertise in quantitative analysis, data mining, and the presentation of data to see beyond the numbers and provide experience, risk and product insights

  2. Drive key performance metrics such as fraud losses, payment success rates and support efficiency

  3. Influence cross-functional partners such as Product, Engineering and Sales to make product and process improvements

Minimum Qualifications:

  1. A Bachelor's degree in Business, Science, Engineering, Economics or equivalent practical experience

  2. 2+ years experience performing quantitative analysis.

  3. Experience manipulating data sets in SQL or equivalent and drawing insights from data

Preferred Qualifications:

  1. Experience in at least one scripting language (PHP, Python, Perl) or Haskell

  2. Experience defining, utilizing and communicating performance metrics

Industry: Internet

Equal Opportunity: As part of our dedication to the diversity of our workforce, Facebook is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com or you may call us at 1+650-308-7837.